What is the offer?
Purchase $100 of select P&G products (after discounts and before taxes) at US Costco locations in warehouse and/or online and earn a $25 Costco Shop Card by mail. Promotion valid for Costco Members who are U.S. residents and on US purchases only (excludes U.S. territories). Limit two (2) Costco Shop Cards per Costco Membership Number. Void where prohibited. Purchases made beginning 9/2/20 through 9/27/20 qualify for the offer. Redemption valid on final sales only; void if purchased Participating brands are returned.
When does the P&G Costco 2020 program begin?
Purchases made beginning 9/2/20 through 9/27/20 qualify for the offer.
When is the last date to submit my receipt?
All submissions must be postmarked or submitted online no later than 11:59:59 PM PST on 10/30/20.
How many offers can I receive?
You can receive two (2) Shop Cards per Costco Membership Number.
What are the eligible brands?
Participating brands include: Align, Always, Bounce, Bounty, Cascade, Charmin, Crest, Dawn, Downy, Downy Unstopables, Febreze, Gain, Gillette, Head & Shoulders, Metamucil, Mr. Clean, Olay, Old Spice, Oral B (except as noted below), Pantene, Pepto-Bismol, Prilosec, Secret, Swiffer, Tampax, Tide, Venus, Vicks. Selection varies by location. Excludes: all P&G items over $75, Braun, SK-II, Oral-B-2000, Oral-B 6000.
Do I have to have a Costco Membership?
Yes, you must have an active Costco Membership to participate in this offer.
Do purchases made on qualifying items in the Costco Savings Book or Temporary Price Discount qualify?
Yes, the price paid, after discounts & before taxes, for the item qualifies towards the $100 program requirement.
Do purchases on qualifying items made on Costco.com, Instacart, and Costco Business Delivery qualify towards the $100 purchase minimum?
Yes, all P&G purchases from Costco qualify.
Who is eligible?
All active US Costco members (excluding U.S. territories). All members must have a valid Costco Membership Number, US address or PO box. Emails with an international domain will not be accepted.
How do I submit my receipt(s)?
Visit www.getpgoffer.com. If you’ve registered as an Account Holder, enter your email and password. If you are participating as a guest, complete the form. Select the Method of Purchase indicating either in-store or online purchase.
- To submit in-store receipts scroll down to the “Upload Your Receipt” section, add each image of a single receipt then click the " Submit" button. Please note, images containing multiple receipts cannot be processed. Please submit images containing only one receipt per file.
- To submit online receipts, you must first click the button labeled "submit your Costco.com shipping confirmation or Instacart receipt" on getpgoffer.com. Then, forward the original Costco or Instacart Confirmation to the email address displayed on your screen. The Confirmation must be forwarded from the same email address used to register as a Guest or Member and must include the Order Number in the Subject. Do not change the subject line or make any other revisions or additions. No PDFs or attachment of this email will be accepted.
- You can also submit copies of your in-store receipt(s) via a mail-in offer form, also available at www.getpgoffer.com
Where do I mail the offer form & receipt(s)?
P&G Spend $100 Program
PO BOX 6093, Dept. 42467
Douglas, AZ 85655
I don't have a printer; how can I submit?
There are two options to submit for this offer.
- Online: Submit your receipt(s) here.
- By Mail: Submit the mail-in offer form and copies of your receipts to P&G Spend $100 Program, PO BOX 6093, Dept.42467 Douglas, AZ 85655. Only receipts for in-store purchases can be submitted via mail
What information do you need to see on my receipt?
Your in-store receipt must clearly show the purchase date, products purchased, and the amount paid for each product. The online receipt must be forwarded to the address displayed on screen.
I lost my receipt, how can I submit?
You can get a copy of your Costco receipt by visiting the membership counter at your local Costco warehouse.
My receipt is really long; how do I submit?
If your receipt is too long you can submit multiple images of the same receipt. Note, there is a maximum of 3 images that can be uploaded per receipt.
Can my qualifying purchase be made over multiple shopping trips?
Yes, qualifying purchases can be made over multiple shopping trips.
Can I submit receipts separately or do all of my receipts showing $100 in qualified purchase need to be uploaded at one time?
You can either submit all receipts at once showing $100 in qualified purchases or submit receipts separately. To participate with multiple separate purchases as a Guest please continue to use the same email address for all of your submissions.
If you participate via mail-in, copies of receipts totaling $100 purchase of participating brands must be included in your submission, with the mail-in form. Any amount less than $100 spent on participating brands will be rejected. Any amount that exceeds $100 purchase of participating brands from your mail-in submission will NOT apply to any subsequent submission for an additional Shop Card.
Can I participate as a Guest and submit multiple receipts at different times? If so, how do I track my ongoing purchases?
Yes, you can participate as a Guest and submit multiple receipts at different times. You will receive a PIN and login to see your account status and the amount of qualified purchases that have been submitted. The PIN will be emailed to you after your submission and can also be accessed HERE. To track ongoing purchases, Guests who submit receipts at different times during the program must enter the same name, email and address for each submission.
What types of images can be used for digital submissions?
In-store receipts can be submitted for the digital process as jpeg, png, or pdf file types with a maximum file size of 5MB each. Online receipts must be forwarded to the email address displayed on-screen. The Order Number must be visible in the Subject line of the Confirmation email being forwarded and follow the instructions displayed on the screen.
When will I receive my Costco Shop Card(s)?
Members who upload validated receipts will receive their Shop Card within 2 weeks of meeting the $100 purchase requirement.
Members who mail in their valid submission can expect their Shop Card within 4 weeks of the postmark date.
Does my Costco Shop Card expire?
No, there are no expiration dates for Costco Shop Cards.
How can I check the balance on my Shop Card?
Visit Costco.com. On the bottom of the home page, click 'Costco Shop Card Balance' under the Customer Service Column. Enter your Costco Shop Card number, which you will find on the back of your Costco Shop Card. It's a unique number and is used to identify your Costco Shop Card. Type in the four-digit PIN, which is also located on the back of your Costco Shop Card. If you don't see the four-digit PIN right away, you may need to scratch off the silver security feature on the back (some cards have it, but don't worry if yours doesn't). Select the "Check Balance" button. The balance should immediately be displayed.
What do I do if my Costco Shop Card is lost or stolen?
P&G is not responsible for lost or stolen cards. If a card was mailed to you, we can provide you with the card number and you can then visit your local Costco warehouse Customer Service desk to have any remaining balance transferred to another card.
Who can I contact with additional questions?
P&G Customer Service at (888) 254-4054 or click here.
Will my email address be shared with any 3rd parties, or added to any mailing lists?
No. We will only use your email address to communicate with you on this promotion.
Is there a deadline for making customer service inquiries?
Yes, all customer service requests regarding this program must be initiated by December 31, 2020. Participants contacting customer service after December 31, 2020, will not be eligible for a shop card reward.
PERSONAL INFORMATION QUESTIONS
Do I have to provide any personal information to participate in this program?
In order for us to know where to send the Shop Card after your receipt has been validated, participants are required to provide their name, email address, mailing address, Membership Number and phone number. Personal information provided will NOT be used for any other purpose unless you opted-in to receive future email offers from Costco.com.
Why do I need to register for the P&G Costco Spend $100 Program? What is the reason for this?
Registration to create an account for the program is not a requirement. Guests can participate without registering for an account.
Do I have to agree to the Terms and Conditions to participate in this program?
Yes, participants are required to agree to the Terms and Conditions.
Do I have to be a certain age to participate in this program?
Yes, participants have to be at least 18 years of age to participate.
I forgot my password. How do I reset it?
Account Holders can reset their password HERE. Account Holders will receive a temporary password to log into the system where they can set a new custom permanent password. If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
I am registered as an Account Holder but My Password is Being Rejected.
Account Holders can reset their password here. Account Holders will receive a temporary password to log into the system where they can set a new custom permanent password. If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
Can I use information from my Costco.com account to login to www.getpgoffer.com?
No. The login Username and Password on www.getpgoffer.com is not the same as your Costco.com account. If you participate as a Member please register and create a separate password for this offer on www.getpgoffer.com.
Where can I find my Costco membership number?
You can find your Costco membership number in the following places:
- On the back of your membership card. It’s a 12-digit number, and you can leave off any preceding 0s.
- If you have the Costco Anywhere Visa® Card by Citi, it’s located below the signature line, to the right of your photo.
- On your annual renewal notice, under the “Billing Summary Information”.
If you can’t find your membership number, please visit the membership counter at your local Costco or contact Costco to obtain your number.
LAST YEAR'S PROGRAM QUESTIONS
I have questions regarding the 2019 program. Who do I contact?
Please call Costco Customer Service at 1-800-774-2678 Monday – Friday 6AM – 6PM PST.
You can submit your receipts as a guest or create a member account. With a member account your information will auto populate and allow for easier receipt submission tracking and access to your personal dashboard.
For full promotion details see TERMS AND CONDITIONS.
|Automated account log-in to view account status|
|Account information auto-populated|
|Easier to submit multiple receipts|
|Costco will never sell or use your information in any additional way|
*Guests who submit $200 in qualifying purchases today will receive two (2) $25 Costco Shop Cards.