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Offer Details
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What is the Offer?
Purchase $100 of select P&G products (after discounts and before taxes and shipping costs) at US Costco locations in warehouse and/or online and earn a $25 Costco Shop Card by mail or email. Promotion valid for Costco Members who are U.S. residents and on U.S. purchases only (excludes U.S. territories). Limit two (2) Costco Shop Cards per active and valid U.S. Costco Membership Number. Void where prohibited. Purchases made beginning 8/26/24 through 9/22/24 qualify for the offer. Redemption valid on final sales only; void if purchased Participating brands are returned. ©2024 P&G
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When does the P&G Costco 2024 Program begin?
Purchases made beginning 8/26/24 through 9/22/24 qualify for the offer.
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When is the last date to submit my receipt?
All submissions must be postmarked or submitted online no later than 11:59:59 PM PST on 10/31/24
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How many shop cards can I receive?
You can receive two (2) Shop Cards per valid and active U.S. Costco Membership Number.
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What purchases qualify for the offer?
All participating P&G items qualify. See list of participating brands HERE.
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Who is eligible?
All active U.S. Costco members (excluding U.S. territories). All members must have a valid and active U.S. Costco Membership Number, US address or PO Box. Emails with an international domain will not be accepted. Your U.S. Costco Membership must be valid and active at the time that your submission is processed to participate in this offer.
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Can my qualifying purchase be made over multiple shopping
trips?
Yes, qualifying purchases can be made over multiple shopping trips.
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How will I get my reward?
You can receive your reward via physical or digital Costco Shop Card. When registering, once you select how to receive your Shop Card (either as a Physical or Digital Shop Card) this choice cannot be changed or revised.
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How do I change my email or mailing address?
The email address and mailing address provided at registration cannot be changed or revised.
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What is the Offer?
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Submission Process
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How to submit a Costco in-warehouse purchase
● Select Costco warehouse receipt option from www.getpgoffer.com, select the number of participating products found on your receipt, upload the image of the entire receipt then.
● Submit entire Costco warehouse receipt as one (1) image formatted as jpeg or png, file types. Screenshots or other file types will be rejected. Please make sure the full receipt is visible showing items purchased and date and time of transaction with Costco logo visible.
● Please note, images containing multiple receipts cannot be processed. Please submit images containing only one receipt per file.
● Maximum file size of 5MB per image.
● Click submit to complete submission. -
How to submit a Costco.com purchase
● Select Costco.com order option from www.getpgoffer.com.
● Input a valid Costco.com Order Number and click submit. Purchases from Costco.com must be submitted online and cannot be mailed-in for processing. -
How to submit an Instacart purchase
● Select the Instacart option from www.getpgoffer.com.
● Select the number of participating products found on your receipt then forward the Instacart receipt to the email address displayed on the screen.
● Forward the Instacart.com receipt from the email address that was used to register for the program. The email MUST be forwarded with no changes made to the body of the email or subject line.
● Purchases from Instacart.com must be submitted online and cannot be mailed-in for processing. -
How to submit a Same-Day Delivery purchase
● Select Instacart / Same-Day Purchase option from www.getpgoffer.com.
● Select the number of participating products found on your receipt then forward the Delivery Confirmation receipt to the email address displayed on the screen.
● Forward the Delivery Confirmation receipt from the email address that was used to register for the program. The email MUST be forwarded with no changes made to the body of the email or subject line.
● Purchases from Same-Day Delivery must be submitted online and cannot be mailed-in for processing. -
I lost my receipt; how can I submit it?
If you purchased at a warehouse, you may obtain a copy of your Costco receipt by visiting the membership counter at your local Costco warehouse. If you purchased online or through Instacart, you can obtain a copy of your receipt through your Costco.com or Instacart account.
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Can I submit receipts separately or do all of my receipts
showing $100 in qualified purchase need to be uploaded at
one time?
Submitting Online: If you have multiple receipts to submit at one time, each receipt should be submitted individually as a single image.
Submitting via Mail: Your mail-in submission must contain the official submission form and the Costco Wholesale warehouse location receipt(s) showing $100 of qualified purchases or $200 of qualified purchases, if submitting for two rewards. Any purchases over $100 will not be carried over to a second submission unless they are submitted in the same envelope.
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How to submit a Costco in-warehouse purchase
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Post-Submission Inquiries
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I did not receive any emails following my submission to
the program. What do I do?
To ensure receipt of emails related to this program add no-reply@getpgoffer.com to your safe senders list or check your JUNK/SPAM folder for content.
Did this answer your questions? If not, click HERE to contact customer service. -
The receipt I submitted was validated for the incorrect
amount. How do I get help?
Click HERE to contact us. Please select “missing dollars earned” as the inquiry type and provide the receipt date, the dollar amount that was missed and the total dollar amount spent on qualifying P&G products after discounts.
Did this answer your questions? If not, click HERE to contact customer service.
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I did not receive any emails following my submission to
the program. What do I do?
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Receiving My Costco Shop Card
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How do I receive my Digital Shop Card?
Qualified Participants who are eligible to receive the reward will receive an email following receipt verification, with a unique link to view their Digital Shop Card. Follow the link to view your Digital Shop Card. Member’s should save a copy of their Digital Shop Card.
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How do I receive my Physical Shop Card?
Qualified Participants who are eligible to receive the reward will receive their Shop Card in the mail at the mailing address provided at the time of registration or on your mail-in form.
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When will I receive my Costco Shop Cards?
You will receive your Shop Card 2-4 weeks after submission approval. Members who participated by uploading their submissions can login to your account to track the status of your Shop Card.
Did this answer your questions? If not, click HERE to contact customer service.
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How do I receive my Digital Shop Card?
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Using a Costco Shop Card
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Does my Costco Shop Card expire?
No, there are no expiration dates for Costco Shop Cards.
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How can I check the balance on my Shop Card?
Visit Costco.com. On the bottom of the home page, click 'Costco Shop Card Balance' under the Customer Service Heading.
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Where are digital shop cards accepted?
Digital Cards are accepted at Costco warehouse locations, including gas pumps and online at Costco.com. They are not accepted at Food Courts.
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Does my Costco Shop Card expire?
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Account Profile Support
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I forgot my password. How do I reset it?
Account Holders can reset their password HERE. Account Holders will need to verify their identity using the Member ID and zip code associated with the account upon registration.
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How do I log in to my account?
Please make sure you have created an account on www.getpgoffer.com NOTE: This is not the same as your Costco.com account.
If you copied and pasted your password, please make sure that there are no spaces inadvertently left in the password.
Did this answer your questions? If not, click HERE to to contact customer service. -
How do I change my address?
The email address and mailing address provided at registration cannot be changed or revised.
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I forgot my password. How do I reset it?
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Last Year’s Program Questions
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I have questions regarding the 2023 program. Who do I
contact?
Please call Costco Customer Service at 1-800-774-2678 Monday – Friday 6AM – 6PM PST and Saturday and Sunday from 8AM-5PM PST.
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I have questions regarding the 2023 program. Who do I
contact?
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Additional Support
For additional support, contact 888-254-4054
